Via the Authorize Outlook step, users will enter their password and MFA details.Locate and click the Open Sidebar button this will prompt the user to log into the sidebar and authorize outlook.Install the Outlook Sidebar and once installed, select to compose a new email in Outlook.When adding an SMTP account with MFA, the account will need to be authorized through the Outlook Sidebar within Insightly. Many Outlook users have multi-factor authentication (MFA) enabled. Be thoughtful about what is being sent and how often emails are sent. Remember, one person's business outreach can be another's spam.The tools they provide also help manage unsubscribe requests. These services are designed for managing email marketing campaigns effectively and with higher sending limits. Consider using a service such as MailChimp or other similar service for sending emails to large groups of recipients this can also be accomplished by utilizing Insightly Marketing.Via User Settings, remove and add the email account again to reset the connection.If the provider's limits have been exceeded or the account has been suspended, contact the email provider or users can wait for the limits to reset the next day before sending more emails. First, check the email provider's sending and attachment limits by contacting them or searching their website.Most providers will send an email when this occurs. The email provider has temporarily limited or suspended the account.The email provider has flagged the account for sending too many emails or sending very large attachments.Gmail may display error code 22 in this situation. Password or login information has been changed via the email account provider. If a connected email account is marked as verified immediately after it has been added, but is no longer marked verified a day later or after many emails have been sent, this could occur for a multitude of reasons such as: Insightly's IP Addresses are not Whitelisted in Mail Server "v=spf1 mx a ip4:3.121.164.99/32 ip4:3.121.154.110/32 ip4:3.122.29.When setting up Insightly to send emails through an email service provider or server, users may encounter common issues that require some troubleshooting In this ArticleĮrror Received when Entering SMTP Settings The current SPF record for at the time of writing: Google-site-verification=9skLy5x_JW5rAO9GPpSlDEMjY46HFpwBTEfvGPUMDy4" using dig or nslookup) to get current values. Please do an updated SPF query with your DNS tools (i.e. In the rare event that your domain has issues receiving emails from, please ensure to add the following domains to an allowlist: The servers use the Sender Policy Framework (SPF), as specified in RFC 7208 to guarantee that specific emails originated from us. See also the Advanced Configuration below.Īdvanced Configuration for Mail Administrators The sending email preferably, the domain. Your company's IT admin needs to update the email server's allowlist to include either of the following: Your email app is filtering out the verification email.Ĭheck your email app's Junk or Spam folder for the verification email company's email server is filtering out the verification email. To notify us of your old and new email address. If you used the old email address to access Samsung Knox services, contact You then need to update all the Samsung services you registered with the old address to use the new email address. You can't access the email account used to register the Samsung Account.Īs per our Samsung Account policy, if you lose access to your email account, you should create a new Samsung account and associate it with a new email address. After we verify your identity (full name, date of birth, device IMEI or serial number), we send you a new backup code. You can then sign in to your account and register a new device or change the phone number used for two-step verification. After we verify your identity (full name, date of birth, device IMEI or serial number), we temporarily deactivate two-step verification. You can't access the device used for 2-step verification. Here are some possible scenarios for not getting the verification email, and actions you can try:
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